Conclusion
During my internship training at DP Sign I have learned a lot and my vision and practical exposure has broadened very much from my three months internship. In the website development and online earning sector, DP Sign is contributing a lot and is using modern technology to take the company to new horizons.
Internee has not officially any responsibilities or duties; it is the internee’s own wish to take the responsibilities by his/her owns self; I have carried out my responsibilities and duties in the field of website designing and online earning by which I am capable to design and program website.
After doing my internship it becomes clear to me that books are only dealing with the ideal situation while in real world it is not so, and you have to face many problems particularly in programming and designing field in which you are dealing with codes and the behavior of software to handle them. Beside this in books, I just came across with abstract and the concept develop with thorough study able to make a vague mental image while working in a real scenario help me out to develop a clear understanding about different concepts
Further, I also concluded that 100 percent concentration, full care, analytical, descriptive and communication skills are the key prerequisites for working in an real world.
Anyhow, precisely speaking this internship of three months is memorable period for me during which I availed the opportunity to flourish my communication skills, polish my capabilities and abilities, upgrade my knowledge about latest technology and application tools and broaden my vision and exposure towards practical life.
This internship proves better for me in two way, on one side it help to develop a personality in me which exactly match the professionalism in web development and secondly it help to strengthen my decision about the specialization in web technology as my personality exactly match the nature of job.
Bibliography
A. Book References:
1. Annual Report of DP Sign
2. Operating Manuals of the DP Sign
3. Publications of the DP Sign
4. System Analysis and Design Methods, McGraw-Hill Companies
5. Internship Report Management Information System, Prentice Hall
6. Software Project Management by E.M. Bennaton Second Edition.
B. Website References:
1. www.dpsign.com.np
2. www.google.com and other search engine to search
3. www.scribd.com
4. www.esnipps.com
5. www.wikipedia.com (The encyclopedia)
Sunday, July 4, 2010
Strategic Business Unit’s Analysis
Strategic Business Units Analysis
3.1 Strategic Business Unit’s Analysis
DP Sign has different strategic business units and management as DP Sign is well aware that how to use these units strategically. In order to fully analyze the business units of DP Sign that are web development, online earning training and printing, I have used different analysis which not only give the true picture of the company’s different unit but it also gives the depiction of the overall industry analysis in which company is currently working. There are four types of Analysis which I have performed in order to explore the working of the organization.
3.1.1Web Development department Analysis
3.1.2 Online Earning department Analysis
3.1.3 PEST Analysis
3.1.4 SWOT Analysis
3.1.5 Five S’s of Workplace Organization.
All these analysis have been performed by getting data from real time industry situation as well as the organization. Research articles, news articles, internship reports, manuals are being used in order to effectively analyze the working of the organization. The historical data for the analysis has been taken or maximum 5-7 years back while current data till 2009 has been used.
3.1.1 Web Development department Analysis
Present status of Website development in DP Sign
Though the Website development in Nepal is developing and every year many company are being registered but professional person are lacking in our country. DP Sign is also facing the same problem so it is hiring professional from other countries. Like other company in Nepal, DP Sign is also lacking local customer as our country is lacking knowledge to use technology and computers.
But use of technology and website in Nepal is also increasing thus DP Sign also has to focus to the local customers. Even personal website are taking market so DP Sign should focus in this site by reducing the costs but increase the volume of sale which ultimately leads to increase in the profit.
Schools, college, institutions, shopping center are increasing thus DP Sign should focus in this sector also. One of the lacking of the DP Sign is that it lacks advertisement.
DP Sign has to face competition from:
• Strong local market
• New entrants in international market
• Competition from existing customers
• Economic recession
From strong local market the competition has been arising from few companies. These companies are well renowned not only locally but also internationally. In these local companies, DP Sign has been facing competition at website development. At locally and internationally DP Sign is facing the competition as the number of companies is increasing. As economic recession is a period of recession and throughout the globe world is suffering from the economic crisis, in such scenario, there is affect on website development also.
In context of DP Sign, the market capture internationally is very low in context of other website company so company should focus in maintaining the international customers.
3.1.2 Online Earning department Analysis
In context of DP Sign Online Earning training generate about the 15% of the Revenue. So this is also one of the most important departments of DP Sign but DP Sign is not focusing in it.
Internet in Nepal is increasing. Some business and people are eager to earn online by sitting in home and being boss of themselves so the online earning has also potential market to earn.
But DP Sign is not focusing in this sector and I suggest them to make a website to unite their team and exchange of click can be done so that everyone can get benefits.
3.1.3 PEST Analysis
PEST analysis is the analysis which we tend to perform in order to analyze the external as well as the internal environment in which organization is currently working. PEST analysis revolves around the four things.
• Political Environment
• Economic Environment
• Social Environment
• Technological Environment
Political Factors
There are many factors, which entice the organization with Government.
• Tax policy
• Quota
• Cyber Laws
• Online transactions law
• Labor policy
Economic Environment
Recession, devaluation of currency and the policy of government have adverse effect in the economy.
Social Factors
Due to increase in education and technological sector, the educational power of the customers is increasing at a speedy rate. They are becoming aware about the brands and latest technology. Due to this, they are demanding high technological website at a low price in international market.
Technological Factors
Technology is also a key sector in term of external environment for website development. The technology is working as a substitute for man power with more efficiency. DP Sign has to focus in following
• Error reduction
• Less labor cost
DP Sign should have to focus in maintaining the harmony between the factors of PEST analysis so that it can progress in its life cycle.
3.1.4 SWOT Analysis
Performing a SWOT analysis involves the generation and recording of the strengths, weaknesses, opportunities, and threats in relation to a particular task or objective.
Strengths
• Strong and Prominent International Image
• Latest Technology
• Competitive Workforce
• Creativity and Innovation
• Management Information System
• ISO Certified Company
• Locally Working(Expenses in NRs but earning in Dollars)
Weaknesses
• Individualism
• Low Production capacity
• No opportunity of Training and Development
• Lack of team work
• Lack of continuity of Policies
• Too much Specialized Jobs
Opportunities
• New Emerging Markets
• Bright Local Market
• New Cyber laws and Policies
• Implementation of technology and websites in government sector
Threats
• Non-supportive government
• Government Policies
• Growing Competition
• Political uncertainties
3.1.5 5 S’s of Workplace Organization.
I recommend the DP Sign to follow the 5 S’s techniques to promote workplace organization, ensure adherence to standards and foster the spirit of continues improvement.
• The 1st S: Sort
To get rid of unwanted items, things should be in right place so that it can be gain ant the right time. Decide what is needed to be kept, and what is not needed and to be discarded.
• The 2nd S: Set Location and Limits
To locate a specific place for specific items of a specific quantity, where needed. Determine addresses for materials and equipment. Put them in that place and keep them there.
• The 3rd S: Shine and Sweep
Shine and sweep means to use cleaning to identify abnormalities and areas for improvement. Clean the workplace and at the same time visually sweep for abnormalities or out or control conditions.
• The 4th S: Standardize
To consolidate the first 3 S’s by establishing standard procedures. Determine the best work practices and find ways of ensuring everyone does it the same “best” way.
• The 5th S: Sustain
Sustain improvements and make further improvements by encouraging effective use of the ‘Check-Act-Plan-Do’ cycles. Keep all current improvements in place and develop an environment for future improvements.
3.2 What I would improve or do differently if I had the opportunity:
• I could be better organized, especially with regards to paper work required for capital purchases and expense reporting for business travel.
• I could learn to manage my time better, planning parallel execution of some short duration activities when long running operational activities are occurring.
• This would reduce personal idle time when waiting for long duration activities to complete.
Chapter 4
Recommendations
There are few things which can be implemented and improvement can be made.
4.1 Training and Development
Employees should be properly trained and training and development should not be taken as a formality, it must be taken as a proper need of the employees and focus should be made on it. One of the major reasons of the turnover at DP Sign is that there is no career development opportunity for the employees and employees unable to get promotion in spite of deserving that, so, they got dissatisfied and leave the organization. This must not be there in organization; there must be career development opportunity for the employees so that they can work energetically in the organization.
4.2 Remuneration System
Remuneration system must be such that it not only meet the need of the staff but give them more so that they may perform well as they can get motivated from money. A better remuneration package can do more in this highly competitive environment.
4.3 Job Enrichment
One of the major problems which I feel that in the work environment worker are facing is the work environment; work environment at DP Sign is such that it does not encourage the staff to work effectively, in fact it is such a intense that employees feel burden and they unable to perform. Beside the work environment, jobs of the employees are designed in such a way that it is unable to enhance the worker’s so they don’t enjoy what actually they are doing. Jobs should be such that the worker really enjoy what they are really doing.
4.4 Promotion of Team Work
DP Sign’s culture is such that which is actually more towards individualism, staff as an individual are good but as a team are very bad, this thing should be overcome by promoting the team based culture of the company. Work should be divided in team and reward should be on team based rather than on individual basis.
4.5 Fair and Unifying Policy
There should be free, fair and equal policy and it must be same for all the individuals, there must not be the concept of more equal in the organization. All must be treated on equal basis and there should be the rule of principles rather than individuals or some personalities on particular seats.
4.6 Human Resource as Investment
What I feel while working in DP Sign was that the top management is taking HRD as an expense rather than an investment. This concept need to revived and the cost incur on human resource department must be taken as investment as in the future the real capital or asset will be in the form of workforce rather than monetary capital.
4.7 Use of advance technology
In DP Sign there are uses of advance technology so the employee outside the world cannot cope easily with the internal environment so socialization process should perform while recruiting the new employee.
4.8 Online Earning Training
Team should be made and let them share their clicks to each other’s so that all can earn easily. I suggest them to make a website to unite their team and exchange of click can be done so that everyone can get benefits.
3.1 Strategic Business Unit’s Analysis
DP Sign has different strategic business units and management as DP Sign is well aware that how to use these units strategically. In order to fully analyze the business units of DP Sign that are web development, online earning training and printing, I have used different analysis which not only give the true picture of the company’s different unit but it also gives the depiction of the overall industry analysis in which company is currently working. There are four types of Analysis which I have performed in order to explore the working of the organization.
3.1.1Web Development department Analysis
3.1.2 Online Earning department Analysis
3.1.3 PEST Analysis
3.1.4 SWOT Analysis
3.1.5 Five S’s of Workplace Organization.
All these analysis have been performed by getting data from real time industry situation as well as the organization. Research articles, news articles, internship reports, manuals are being used in order to effectively analyze the working of the organization. The historical data for the analysis has been taken or maximum 5-7 years back while current data till 2009 has been used.
3.1.1 Web Development department Analysis
Present status of Website development in DP Sign
Though the Website development in Nepal is developing and every year many company are being registered but professional person are lacking in our country. DP Sign is also facing the same problem so it is hiring professional from other countries. Like other company in Nepal, DP Sign is also lacking local customer as our country is lacking knowledge to use technology and computers.
But use of technology and website in Nepal is also increasing thus DP Sign also has to focus to the local customers. Even personal website are taking market so DP Sign should focus in this site by reducing the costs but increase the volume of sale which ultimately leads to increase in the profit.
Schools, college, institutions, shopping center are increasing thus DP Sign should focus in this sector also. One of the lacking of the DP Sign is that it lacks advertisement.
DP Sign has to face competition from:
• Strong local market
• New entrants in international market
• Competition from existing customers
• Economic recession
From strong local market the competition has been arising from few companies. These companies are well renowned not only locally but also internationally. In these local companies, DP Sign has been facing competition at website development. At locally and internationally DP Sign is facing the competition as the number of companies is increasing. As economic recession is a period of recession and throughout the globe world is suffering from the economic crisis, in such scenario, there is affect on website development also.
In context of DP Sign, the market capture internationally is very low in context of other website company so company should focus in maintaining the international customers.
3.1.2 Online Earning department Analysis
In context of DP Sign Online Earning training generate about the 15% of the Revenue. So this is also one of the most important departments of DP Sign but DP Sign is not focusing in it.
Internet in Nepal is increasing. Some business and people are eager to earn online by sitting in home and being boss of themselves so the online earning has also potential market to earn.
But DP Sign is not focusing in this sector and I suggest them to make a website to unite their team and exchange of click can be done so that everyone can get benefits.
3.1.3 PEST Analysis
PEST analysis is the analysis which we tend to perform in order to analyze the external as well as the internal environment in which organization is currently working. PEST analysis revolves around the four things.
• Political Environment
• Economic Environment
• Social Environment
• Technological Environment
Political Factors
There are many factors, which entice the organization with Government.
• Tax policy
• Quota
• Cyber Laws
• Online transactions law
• Labor policy
Economic Environment
Recession, devaluation of currency and the policy of government have adverse effect in the economy.
Social Factors
Due to increase in education and technological sector, the educational power of the customers is increasing at a speedy rate. They are becoming aware about the brands and latest technology. Due to this, they are demanding high technological website at a low price in international market.
Technological Factors
Technology is also a key sector in term of external environment for website development. The technology is working as a substitute for man power with more efficiency. DP Sign has to focus in following
• Error reduction
• Less labor cost
DP Sign should have to focus in maintaining the harmony between the factors of PEST analysis so that it can progress in its life cycle.
3.1.4 SWOT Analysis
Performing a SWOT analysis involves the generation and recording of the strengths, weaknesses, opportunities, and threats in relation to a particular task or objective.
Strengths
• Strong and Prominent International Image
• Latest Technology
• Competitive Workforce
• Creativity and Innovation
• Management Information System
• ISO Certified Company
• Locally Working(Expenses in NRs but earning in Dollars)
Weaknesses
• Individualism
• Low Production capacity
• No opportunity of Training and Development
• Lack of team work
• Lack of continuity of Policies
• Too much Specialized Jobs
Opportunities
• New Emerging Markets
• Bright Local Market
• New Cyber laws and Policies
• Implementation of technology and websites in government sector
Threats
• Non-supportive government
• Government Policies
• Growing Competition
• Political uncertainties
3.1.5 5 S’s of Workplace Organization.
I recommend the DP Sign to follow the 5 S’s techniques to promote workplace organization, ensure adherence to standards and foster the spirit of continues improvement.
• The 1st S: Sort
To get rid of unwanted items, things should be in right place so that it can be gain ant the right time. Decide what is needed to be kept, and what is not needed and to be discarded.
• The 2nd S: Set Location and Limits
To locate a specific place for specific items of a specific quantity, where needed. Determine addresses for materials and equipment. Put them in that place and keep them there.
• The 3rd S: Shine and Sweep
Shine and sweep means to use cleaning to identify abnormalities and areas for improvement. Clean the workplace and at the same time visually sweep for abnormalities or out or control conditions.
• The 4th S: Standardize
To consolidate the first 3 S’s by establishing standard procedures. Determine the best work practices and find ways of ensuring everyone does it the same “best” way.
• The 5th S: Sustain
Sustain improvements and make further improvements by encouraging effective use of the ‘Check-Act-Plan-Do’ cycles. Keep all current improvements in place and develop an environment for future improvements.
3.2 What I would improve or do differently if I had the opportunity:
• I could be better organized, especially with regards to paper work required for capital purchases and expense reporting for business travel.
• I could learn to manage my time better, planning parallel execution of some short duration activities when long running operational activities are occurring.
• This would reduce personal idle time when waiting for long duration activities to complete.
Chapter 4
Recommendations
There are few things which can be implemented and improvement can be made.
4.1 Training and Development
Employees should be properly trained and training and development should not be taken as a formality, it must be taken as a proper need of the employees and focus should be made on it. One of the major reasons of the turnover at DP Sign is that there is no career development opportunity for the employees and employees unable to get promotion in spite of deserving that, so, they got dissatisfied and leave the organization. This must not be there in organization; there must be career development opportunity for the employees so that they can work energetically in the organization.
4.2 Remuneration System
Remuneration system must be such that it not only meet the need of the staff but give them more so that they may perform well as they can get motivated from money. A better remuneration package can do more in this highly competitive environment.
4.3 Job Enrichment
One of the major problems which I feel that in the work environment worker are facing is the work environment; work environment at DP Sign is such that it does not encourage the staff to work effectively, in fact it is such a intense that employees feel burden and they unable to perform. Beside the work environment, jobs of the employees are designed in such a way that it is unable to enhance the worker’s so they don’t enjoy what actually they are doing. Jobs should be such that the worker really enjoy what they are really doing.
4.4 Promotion of Team Work
DP Sign’s culture is such that which is actually more towards individualism, staff as an individual are good but as a team are very bad, this thing should be overcome by promoting the team based culture of the company. Work should be divided in team and reward should be on team based rather than on individual basis.
4.5 Fair and Unifying Policy
There should be free, fair and equal policy and it must be same for all the individuals, there must not be the concept of more equal in the organization. All must be treated on equal basis and there should be the rule of principles rather than individuals or some personalities on particular seats.
4.6 Human Resource as Investment
What I feel while working in DP Sign was that the top management is taking HRD as an expense rather than an investment. This concept need to revived and the cost incur on human resource department must be taken as investment as in the future the real capital or asset will be in the form of workforce rather than monetary capital.
4.7 Use of advance technology
In DP Sign there are uses of advance technology so the employee outside the world cannot cope easily with the internal environment so socialization process should perform while recruiting the new employee.
4.8 Online Earning Training
Team should be made and let them share their clicks to each other’s so that all can earn easily. I suggest them to make a website to unite their team and exchange of click can be done so that everyone can get benefits.
Introduction of DP Sign
2.1 Introduction of DP Sign
D.P. Sign
D. stands for Digital
P. stands for Printed
Sign stands for different kind of signs.
Registered Name: D.P. Sign
Address: New Baneshwore, Shankhamool-125/28, KTM.
Phone: 01-4783309
Website: http://www.dpsign.com.np
E-mail: mail@dpsign.com.np
DP SIGN is a global IT services company providing IT consulting, technology and outsourcing services. Using our enhanced global delivery model, innovative plat-forming approach and industry expertise, we provide cost‐effective services that enable our clients to use IT to enhance business performance, accelerate time‐to‐market, increase productivity and improve customer service.
DP SIGN provides value to its customers by innovation, accomplishment, trust and long‐term relationship through its unique service portfolio and expertise. Backed by years of experience in different industrial verticals and technologies, and with access to vast talent pool of over 50+ workers, DP SIGN is a group of highly resilient people and absorb all problems and convert them into meaningful solutions, to meet clients’ business requirements.
DP SIGN brings quality services and products to its customers on time and at the most competitive prices. DP SIGN has very strong software engineering processes and its operations have been certified as ISO 9001:2000 for software design and development activities. These strengths enable DP SIGN to smoothly adapt to the rapid enhancements in the technological domain while maintaining constant focus on the ever changing business needs of its clients. With the vision of becoming the best IT service provider of nation, DP SIGN has been trailblazer in various domain of software engineering in Nepal.
Embedded system programming, Quality assurance techniques and process oriented approach towards the design and development are those where DP SIGN has become pioneer in the local context. Again, sustained quality delivery on time, post‐delivery services, corporate culture, documented knowledge acquisition and continuous learning environments are the critical success factors of DP SIGN to achieve its vision.
2.2 Corporate Goal of the Company
The three pillars on which the DP Sign has its corporate structure are:
1. Continuous improvement
2. Customer’s satisfaction
3. Quality of product and system
All these pillars are the pillars of quality system which the organization owns in order to satisfy its customers. Continuous improvement means the process of quality is not still at a certain point, it continuously moving towards the improvement and can’t be still to some location, and the sole objective of this continuous improvement is to satisfy the customers need by giving the customer the quality products.
2.3 Mission Statement of the company
Our mission is to offer advanced, convenient, and money saving digitally printing things in Monitors or papers with the implementation of distinctive ideas and expertise. Our foundation of survival is based on providing valued clients a convenient and affordable source for digitalizing the world.
In a clear sense, our motto is to be "A strategic partner of our clients not a mere vendor."
2.4 D.P. Sign's spirit is infused into every component
D.P. Sign doesn't simply just make and sell products; we are also deeply concerned with a number of issues, such as quality products, quick service, after sale services and what type of services would be ideal for the clients. This enables us to refine existing work procedure and our technologies. Every work is done and processed with the clients in our mind.
2.5 Services
DP SIGN offers a broad range of IT consulting and custom programming services. We have significant experience satisfying the most special technical needs of our customers. We understand the importance of a balanced technical design. We apply the appropriate level of technology to each project, keeping smaller projects simple and larger projects robust.
Our clients represent a broad cross‐section of businesses. We are very proud of the relationships we have built, and we have earned them through listening, learning, and communicating with our clients.
The categories below summarize our most common tasks.
2.5.1 Web Development
• Web Services
• Content Management
• E‐business solution (CMS, E‐auction, E‐catalogs etc)
• Search Engine optimization
• E‐commerce and portals
• E‐Learning Management System
2.5.2 Web based application design and development
• Business work flow management
• CRM
• MIS
2.5.3 Generic/custom software solutions (in different platforms/domains)
• Auto
• Pharmaceuticals
• Mortgage
• Travel
• CRM
2.5.4 Embedded software solutions
2.5.5 Online Earning Training
2.5.6 IT enabled Services
• GIS services
• Medical Transcription
2.6 Engagement Models
2.6.1. Fixed price turnkey model
This model is applicable for projects where requirement specifications and time lines are clearly defined and frozen. This helps clients if they have a fixed budget for development and are clear about their requirements. We work with our client to define expected deliverables to determine a mutually agreed fixed price.
2.6.2. Per resource model
This model offers clients the flexibility to alter requirement specification, team size and time line of projects based on market trends and feedback. This model suits best for most of the projects due to software development project's inherent need of altering specification throughout the development life cycle. Client pays monthly fee per resource (development, QA or management).
2.6.3. Offshore model
Our core expertise lies in establishing Offshore Development Centers for its clients. Through this model we serve our clients with highly experienced professionals with varied skill sets, resources, flexibility and time & cost‐to‐market advantages, allowing them to enjoy the long term gains of offshore outsourcing. DP SIGN operates as an extension to clients' existing software engineering business. We strictly adhere to clients' business critical objectives, software engineering processes, communication and team structures that comply the client's end. The secret of its success can be attributed to the fact that this model gives an opportunity to the client to make direct communication with DP SIGN through the onsite center and at the same time gives them the chance of enjoying the benefits of the offshore development. Round the clock development is seamlessly done with this model. In this model client pays offshore center at the per month basis.
2.7 Delivery Model
A proper combination of synthesis motivates every engagement, enabling us to deliver technology solutions that give our clients a decisive competitive advantage. The client can decide among one of the following delivery models
• Full offshore development
• Full Onsite development with our developers and QA resource deployed at the client’s site
• Hybrid model when the majority of team is at offshore and the few members are in onsite to help gather business requirement and help in deliverables.
Above mentioned models cater to the different requirements of clients like augmenting their development or QA teams, forming a new and complete project team, getting architects and designers for a new technology development. However, more onsite involvement increases the total cost of development. DP SIGN management team works with the client to help them choose the best model that fits into their business requirements.
2.8 Process and Standards
The following standards summarize the commitment of DP SIGN towards the international best practices.
2.8.1 ISO 9001:2000 and ISO 27001:2005
DP SIGN is the software company in Nepal to acquire ISO 9001:2000 certification in software design and development. DP SIGN is also practicing the information system security management practice and is applying for ISO 27001:2005.
2.8.2 Project management standards
At DP SIGN, we believe that project management is the key to success of any project, more so for IT projects. From the beginning, we have embraced the project management best practices in the industry and have been constantly adding our learning to it. We closely follow the PMBOK as set by the Project Management Institute PMI standards.
2.8.3 CMMI: The process improvement initiatives
We have initiated the development of process standards in‐house with the implementation of CMMI (Capability Maturity Model® Integration). This process improvement approach will provide our organization with the essential elements of effective processes. CMMI can be used to:
• guide process improvement across a project or throughout an entire organization
• integrate traditionally separate organizational functions
• set process improvement priorities and goals
Processes being the pivot of the realization of products/services, DP SIGN ensures that every pertinent activity comports with the defined processes. The following sequence features the processes that are executed during the entire development lifecycle
2.8.3.1. Offshore team building process
This process primarily focuses on the team building approach and deals with both onshore and offshore development centers. The following phases and activities summarize this process
Phase: Project team creation
Activities:
• Defining and signing off the scope agreement
• Identification of key team members for project
• Signing off the related agreements
Phase: Onsite to Offsite knowledge transition
Activities:
• Offshore Team Building Process
• Project Outsourcing Process
• Project Management Process
Phase: Offshore process definition
Activities:
• Tailoring standard methodology to comply with client’s requirements
Phase: Offshore simulation
Activities:
• Simulation of client’s environment at offshore development center
• Review and comply with service level agreements
• Establishment of required infrastructure
• Setting up the offshore team structure
• Training the ODC team for client’s requirements
Phase: Offshore project execution
Activities:
• Define and review the different phases of the project
• Establishment of project plans for each phase
• Execution of project in phase‐wise manner in adherence with the corresponding project plan.
• “Project outsourcing process” continues hereafter.
• Review of project plan as and when required
Phase: Review of ODC team and infrastructure
Activities:
• Establishment of metrics to identify the client’s satisfaction level in
• Terms of team structure/communication, infrastructure and any other relevant issues
• Implementation of feedback from the client
2.8.3.2 Project outsourcing process
This process comprises of the following phases, activities and deliverables related to the project execution.
Phase: Analysis of requirements
Activities:
• Requirement capture
• Describing the old architecture
• Identification of critical issues
• Identification/assessment of client risk and mitigation measures
• Establishment of project scope
Phase: Creation of Design Documents
Activities:
• Development of system design schema
• Creation of detailed project plan
Deliverables:
• Design documents
• Hardware and system architecture
• QA plan
Phase: Development/Unit testing
Activities:
• Modules coding
• Unit testing
• Test case design and documentation
Deliverables:
• Test Plan
• Issue tracking log
• Code walkthrough review
• System test cases
Phase: System Integration/Testing
Activities:
• Execution of test cases
• Fixing bugs
• Change request review
• Update test cases
• Update design documents
Deliverables:
• Test plan and Test cases
• Test log sheet
• Approved changed request
• Updated design documents
Phase: Acceptance/ release to production
Activities:
• Verification of acceptance criteria
• Fixing bugs
• Review of Change request
• User training
• Development of user manuals
Deliverables:
• Sign off on acceptance
• Detail QA reports
• User manual
• Installation/release notes
•
2.8.3.3 Project management process
Phase: Initial Project Plan
Activities:
• Estimation of effort and development time with support of lead developer and QA manager
• Resource allocation for each task
Phase: Project tracking/visibility (recurring step till the delivery of project)
Activities:
• Preparation of weekly status by project manager (For some clients there will be daily Scrum).
• Discussion on project status with client in the defined period
• Readjustment of resource as required
• Updating project plan in accordance with change request issued by client
Phase: Project plan for next phase (recurring step till the delivery of project)
Activities:
• Generation of project plan for next phase
• Tracking of next phase
To execute the above mentioned processes, following tools are used for the effective management (which can be changed as per the client’s need as well)
• Microsoft Project for project management
• Microsoft Visio, Rational Rose
• Yugma, Gotomeeting, video/teleconferencing, IP‐telephony and messengers for swift communication.
• Bugzilla for issue‐tracking system.
• Visual source‐safe/CVS for source code management
• Design tools for designing schema
• Team foundation Server (For some clients, we have full project cycle in TFS).
2.9 Domain Profile
DP SIGN offers its skills/services in two different segments i.e. System level programming and application level programming.
2.9.1 System Level Programming
DP SIGN has been doing various projects related with embedded system development. It is basically developing systems in C. We have good expertise in working on Linux platform as well as on Windows. Our work involves working in different protocols related with network. We have also been working with media formats like MPEG4. Following is the summary of Tools and Technology we use at DP SIGN at the System Programming unit:
System Programming unit Software
Development IDE Eclipse CDT
Compilers gcc and g++
Debugging and Profiling tools gdb, gprof, strace, ltrace, mtrace, linux trace toolkit
Testing Tools CUnit, Cgreen
Bug Tracking System
Bugzilla
Version Control System Subversion
Platform Montavista Linux 4.1, Red Hat Enterprise Linux
Protocols for Network Real Time Streaming Protocol(RTSP), Session Description Protocol(SDP), Real‐Time Transport
Protocol(RTP), UDP, TCP
Media Format Mpeg4
Tab: 2.1 System unit and its Software
2.9.2 Application Level Programming
We provide specialized services to cater to the specific web requirements that are by practice defined by the client. In this context, we concentrate more on the implementation approach for the customer defined requirements coupled with the right technologies to deliver a high quality web solution. Our expertise is distributed but not limited to client server solution, thin client based application and web based application development. We have been working with our clients mostly in the area of E‐commerce solutions, CRM solutions and third party web integration.
Here is a list of technologies and platforms that we use to bring you the best, most efficient and cost‐effective solution.
Technology Paltform
Operating System Linux, Windows2000/ XP, WinNT
Web Page Design Scripting Technology AJAX, HTML/DHTML, XML, Java Script, PHP, Perl / CGI, .NET, ASP
Database Mysql, MSSQL, MS Access, Oracle
Graphics Design Tools Adobe Photoshop, Adobe Illustrator, CorelDraw, GNOME Imaging Software
Web Development Tools Ultradev Deamweaver, DeamweaverMX, , PHP Editor, Microsoft Visual Basics, Microsoft Visual Studio.NET, Macromedia Flash
Programming Languages PHP, ASP, VB, C/C++, C#
Testing Tools Test Track, Track+, Cpp‐Unit, N‐Unit, Win Runner, Load Runner
Bug Tracking System Bugzilla
Version Control System: Subversion, CVS
Content Management System Joomla, Mambo, Droople, phpnuke
Ecommerce Oscommerce, Creloaded, Zencart, XCart, OscMax
Design and PM tools MS‐Project, MS‐Visio, Rational Rose
Tab: 2.2 List of technology with platform
2.10 Competitive Advantage of DP Sign
• DP SIGN maintains working hours with Time‐match/Time‐overlap facility. This way, our Japanese and American clients get complete visibility and interaction with the development team. DP SIGN possesses a strong team of architects, DBA, Programmers, QA personals and support staff with graduation in computer science from reputed universities. Not only that, it maintains formal tie‐up with reputed universities for interrupted supply of trained human resource
• Compelling cost arbitrage advantage (better than India and the Philippines)
• Reduces time‐to‐market and provides a frequent delivery and support model
• In‐house Training facility for the project members depending upon the nature of project
• Developers possess sound oral and written communication in English and are further trained by American Language Center
• Defined Software process with state of the art tools/techniques involved in all phases of complete life‐cycle
2.11 Physical Infrastructure
• 8000 Sq feet Software Development Centre capable of accommodating more than 100 resources (Can be extended as and when required)
• 24 hour guarded premises (guarded by internationally acclaimed “Group 4 Falk) at the heart of Kathmandu.
• Multi‐skilled resource pool
• Strong team of architects/DBA/Programmers/QA personals and support staff
• Networked workstations running Linux, embedded Linux and Windows NT/2000/XP
• Dedicated server room with high security and standard network and server equipments
• Hardware firewall (Sonic Wall) protected development environment
• Uninterrupted Power Supply
• Ergonomically designed workspaces
• Backup placed at multiple locations (in multiple buildings)
• Multiple lease and broad‐band internet connection extendable to 1Mbps of connectivity.
• Dedicated conference room
2.13 Number of employees
Printing Web site and online earnings
Technician- 12
J. Technician- 8
Designer- 2
Printer Operator- 2
Administration- 4
Marketing- 3
Designer 7
Database designer 3
Marketing 10
Customer Relation (Callers) 10
Data Entry 14
Teachers
Programmers 6+
10
Tab: 2.3 Number of employees
2.12 Organizational Hierarchy Chart
Fig-2.1: Organization Structure
2.14 Introduction of Departments I have worked
2.14.2 Website development Department
Web site development in DP Sign is done in two ways, either it is build in-house or it is bought.
2.14.2.1 In-House Development
2.14.2.1.1 Design the application architecture
Application architecture defines the technologies to be used by one or more or all information systems in terms of their data, processes, interfaces and network components. In DP Sign database like msql, sql, oracle, mysql etc were in use, I use mysql. They use .net and php as the programming language and I prefer to use PHP language in website programming.
Physical data flow diagram is used to establish physical processes and location issues.
2.14.2.1.2 Design the database(s)
The purpose of this task is to prepare technical design specifications for a database that will be adaptable to future requirements and expansion. System analyst also participates in the database modeling and the system designers are responsible for the completion of the activity as databases are shared resource.
Database schema is also structured.
2.14.2.1.3 Design the system interface
In this the system designer works with the system to develop input, output and dialogue specifications. For output the terminal screen or the printed papers were used and for input the data capture method is used.
System designers are responsible for the task and can use GUI (graphical user interface)
For this I have used Macromedia Dreamweaver and Phpmyadmin.
2.14.2.1.4 Package Design Specifications
The final design task involves packaging all the specifications from the previous design tasks into a set of specifications that will guide the computer programmer’s activities during the construction phase of the systems development methodology.
2.14.2.1.5 Update the Project Plan
Revaluation of the project is done. The project manager in conjunction with system owners and the entire team facilitates this task
2.14.2.2 Buy Solution
If the DP Sign is willing to buy the website from the outsider then following is done:
2.14.2.2.1 Identify and Research Specific Products
In this task we research technical alternatives. The requirements specify the functionality, features and critical performance parameters for our new website. Research and information is collected from internal standards, information services, trade newspapers and periodicals offer. System Designer with help of project manager is responsible to complete the task
2.14.2.2.2 Solicit Proposals or Quotes from Vendors
The solicitation task requires the preparation of RFQ (Request for Quotations) and RFP (Request for proposal). Request for Quotations is a formal document that communicates business, technical and support requirements for the application software package to a single vendor that has been determined as being able to supply that application package and services.
Request for proposal is also a formal document that communicates business, technical and support requirements for an application software package to vendors that may wish to compete for the sale of that application package and services,
2.14.2.2.3 Select and recommend the best vendor.
The purpose of this task is to validate requests for proposals and/or quotations received from vendors. Designer involves in data and database administrators, network administrators and applications administrators. The key outputs of this task are those vendor proposals that proved to be validated proposals or claims and others whose claims were not validated.
2.14.2.2.4 Contract with the awarded vendor to obtain the product
Having ranked the vendor proposals the next activity usually includes presenting a recommendation to management for final approval. Salesmanship and communication skills are important. The purpose of this activity is to negotiate a contract with the vendor who supplied the winning proposal and to debrief the vendors that submitted losing proposals. A contract will be produced to the winning vendors.
2.14.2 Online Earning Department
2.14.2.1 Online Earning Training:
In this training we were taught that how we can earn money online without investing money. This training last for 15 days for normal computer operator and for advance the time period is less. Online earning can be done by different means in this global market. Some of them are:
2.14.2.1.1 Online earning through blogging:
Blog or Web log is nothing but personal website where you can express your personal views, ideas, feelings etc. There are many sites such as Blogger, Typepad, Soulcast who provide blog services. You can earn online through Adsense. Here you have to place adsense ads in your blog. You will earn whenever viewers click on the ads.
2.14.2.1.2 Online earning through Ad Typing:
Online earning by Ad typing is another unique job opportunity. All you have to need to post Ads on various Free Ad sites. There are tons of sites that provide Ad Typing jobs. Typeinternational is very popular site. Typeinternational is providing nine different homes based earnings opportunities.
2.14.2.1.3 Online earning through Medical Transcription:
Medical Transcription is the fastest growing fields in health care. It is the process where you need accurately and swiftly transcribes medical records dictated by doctors and others, including medical history and physical reports, X-ray reports and pathology reports etc. Good English pronunciation, typing skill and acquaintance with medical terminology are the basic need of the job. You can earn lots of money through Medeical Transcription.
2.14.2.1.4 Online earning through filling of Market Survey Forms:
Filling of Market Survey Forms is another popular online job opportunity. Thousands of consumer products are fighting to get a pie of the billions of consumers worldwide. You can earn by simple filling up of forms regarding a particular product of a company.
2.14.2.1.5 Top Pay per click (PPC) Business Sites
Some of the sites that pay per click are:Name of sites Name of sites
www.google.com/adsense
www.yahoo.com/overtrue
www.publisher.yahoo.com
www.search123.com
www.lycos.com
www.miva.com
www.abcsearch.com
www.searhfeed.com
www.7search.com
www.goclick.com
www.click-share.com
www.income-machine.com
www.bidvertiser.com
www.typeinternational.com
www.daily-payday.com
www.costperclicks.com
www.cyberbounty.com
www.websponsors.com
www.advertising.com
www.referralblast.com
Tab: 2.4 Collection of PPC sites
2.14.2.1.6 Earn money by blog posting:
We are paid from these sites on posting our comments or posts. Some of the sites are:
SN Name of sites
1
2
3
4
5 www.technorati.com
www.digg.com
www.netscape.com
www.reddit.com
www.tailrank.com
2.15 Some of our major Clients:
SN Name of Client SN Name of Client
1. Laxmi Bank 2. Siddhartha Bank
3. Jyoti Bikash Bank 4. Kathmandu Medical College
5. Advanced Imaging & Diagnostic Centre 6. Beijing Duck Restaurant
7. Institute of Professional Excellence 8. BOK Choy
9. Oral Dental Home 10. Glamour
11. South Asia Commodities & Brokerage 12 Cosmopolitan
13 Axis Broking Solution
Tab: 2.5 List of major clients
2.16 Business Volume:
DP Sign was founded in 2007. So it is a newly entered company in the corporate world. But its sale figures are outstanding. The company has sales of over 10 million Nepali rupees in the financial year 2008-2009.
The overall sales volume is generated from three areas domestic, commercial and International. The prices of the products of the company range from Rs. 350(Domestic) to Rs. 1.5 million.
The Major portion of the revenue of DP Sign is Flex Printing, Online earning training and website designing and programming.
The partition of sales to total sales graph is given below:
Fig: 2.2 Business volume of DP Sign
According to the figures company’s 52% sales of Revenue is earned through website designing and programming, 11% of revenue is from online training, and 15% and 22% from online training and other sources respectively
Although DP Sign was founded in 2007 but it remained successful in getting its share in the market in a very short time (2007-2009) and through its loyal, devoted, professional and hardworking management it is expected that the company will expand its sales to about 4 million during 2010-2011.
Beside that company has also earn an impressive goodwill in the market through its quality services.
2.17 Products offered by DP Sign
2.17.1 Printing Services
SN. Material Type Rate
Remarks
1 Printed backlit with box & light with fitting at site 199.00p.sq.ft. Without vat
2 Vinyl sticker cutting & pasting on backlit with box & light with fitting at site 221.00p.sq.ft. Without vat
3 Flex/ Frame & fitting at site 38.00p.sq.ft. Without vat
4 Mimaki soljet print Normal vinyl 50.00p.sq.ft. Without Vat
5 Soljet vinyl print & pasting on forex sheet 95.00p.sq.ft. Without vat
6 One way vision Normal print 70.00p.sq.ft. Without vat
7 One way vision Soljet print 85.00p.sq.ft. Without vat
8 Reflective flex with Normal print 75.00p.sq.ft. Without vat
9 Reflective flex with Soljet print 95.00p.sq.ft. Without vat
10 Normal Vinyl print 35.00p.sq.ft. Without vat
Tab: 2.6 Printing product of DP Sign
2.17.2 Web services
SN Web Service Type Rate
1. Domain Registration Rs. 1000+
2. Web space As per space requirement
3. .np domain registration Free
4. Website design and development As per design and requirement
5. Open Source CMS (joomla, word press, durpal, umbraco, tomato, mambo, hippo, nuxeo) As per design and requirement
6. Search Engine Optimization(twitter marketing, social marketing, facebook marketing, affliation program) As per design and requirement
7. Online Earning Training Rs 1500+
Tab: 2.7 Web services providing by DP Sign
2.18 Time Frame of Internship
D.P. Sign
D. stands for Digital
P. stands for Printed
Sign stands for different kind of signs.
Registered Name: D.P. Sign
Address: New Baneshwore, Shankhamool-125/28, KTM.
Phone: 01-4783309
Website: http://www.dpsign.com.np
E-mail: mail@dpsign.com.np
DP SIGN is a global IT services company providing IT consulting, technology and outsourcing services. Using our enhanced global delivery model, innovative plat-forming approach and industry expertise, we provide cost‐effective services that enable our clients to use IT to enhance business performance, accelerate time‐to‐market, increase productivity and improve customer service.
DP SIGN provides value to its customers by innovation, accomplishment, trust and long‐term relationship through its unique service portfolio and expertise. Backed by years of experience in different industrial verticals and technologies, and with access to vast talent pool of over 50+ workers, DP SIGN is a group of highly resilient people and absorb all problems and convert them into meaningful solutions, to meet clients’ business requirements.
DP SIGN brings quality services and products to its customers on time and at the most competitive prices. DP SIGN has very strong software engineering processes and its operations have been certified as ISO 9001:2000 for software design and development activities. These strengths enable DP SIGN to smoothly adapt to the rapid enhancements in the technological domain while maintaining constant focus on the ever changing business needs of its clients. With the vision of becoming the best IT service provider of nation, DP SIGN has been trailblazer in various domain of software engineering in Nepal.
Embedded system programming, Quality assurance techniques and process oriented approach towards the design and development are those where DP SIGN has become pioneer in the local context. Again, sustained quality delivery on time, post‐delivery services, corporate culture, documented knowledge acquisition and continuous learning environments are the critical success factors of DP SIGN to achieve its vision.
2.2 Corporate Goal of the Company
The three pillars on which the DP Sign has its corporate structure are:
1. Continuous improvement
2. Customer’s satisfaction
3. Quality of product and system
All these pillars are the pillars of quality system which the organization owns in order to satisfy its customers. Continuous improvement means the process of quality is not still at a certain point, it continuously moving towards the improvement and can’t be still to some location, and the sole objective of this continuous improvement is to satisfy the customers need by giving the customer the quality products.
2.3 Mission Statement of the company
Our mission is to offer advanced, convenient, and money saving digitally printing things in Monitors or papers with the implementation of distinctive ideas and expertise. Our foundation of survival is based on providing valued clients a convenient and affordable source for digitalizing the world.
In a clear sense, our motto is to be "A strategic partner of our clients not a mere vendor."
2.4 D.P. Sign's spirit is infused into every component
D.P. Sign doesn't simply just make and sell products; we are also deeply concerned with a number of issues, such as quality products, quick service, after sale services and what type of services would be ideal for the clients. This enables us to refine existing work procedure and our technologies. Every work is done and processed with the clients in our mind.
2.5 Services
DP SIGN offers a broad range of IT consulting and custom programming services. We have significant experience satisfying the most special technical needs of our customers. We understand the importance of a balanced technical design. We apply the appropriate level of technology to each project, keeping smaller projects simple and larger projects robust.
Our clients represent a broad cross‐section of businesses. We are very proud of the relationships we have built, and we have earned them through listening, learning, and communicating with our clients.
The categories below summarize our most common tasks.
2.5.1 Web Development
• Web Services
• Content Management
• E‐business solution (CMS, E‐auction, E‐catalogs etc)
• Search Engine optimization
• E‐commerce and portals
• E‐Learning Management System
2.5.2 Web based application design and development
• Business work flow management
• CRM
• MIS
2.5.3 Generic/custom software solutions (in different platforms/domains)
• Auto
• Pharmaceuticals
• Mortgage
• Travel
• CRM
2.5.4 Embedded software solutions
2.5.5 Online Earning Training
2.5.6 IT enabled Services
• GIS services
• Medical Transcription
2.6 Engagement Models
2.6.1. Fixed price turnkey model
This model is applicable for projects where requirement specifications and time lines are clearly defined and frozen. This helps clients if they have a fixed budget for development and are clear about their requirements. We work with our client to define expected deliverables to determine a mutually agreed fixed price.
2.6.2. Per resource model
This model offers clients the flexibility to alter requirement specification, team size and time line of projects based on market trends and feedback. This model suits best for most of the projects due to software development project's inherent need of altering specification throughout the development life cycle. Client pays monthly fee per resource (development, QA or management).
2.6.3. Offshore model
Our core expertise lies in establishing Offshore Development Centers for its clients. Through this model we serve our clients with highly experienced professionals with varied skill sets, resources, flexibility and time & cost‐to‐market advantages, allowing them to enjoy the long term gains of offshore outsourcing. DP SIGN operates as an extension to clients' existing software engineering business. We strictly adhere to clients' business critical objectives, software engineering processes, communication and team structures that comply the client's end. The secret of its success can be attributed to the fact that this model gives an opportunity to the client to make direct communication with DP SIGN through the onsite center and at the same time gives them the chance of enjoying the benefits of the offshore development. Round the clock development is seamlessly done with this model. In this model client pays offshore center at the per month basis.
2.7 Delivery Model
A proper combination of synthesis motivates every engagement, enabling us to deliver technology solutions that give our clients a decisive competitive advantage. The client can decide among one of the following delivery models
• Full offshore development
• Full Onsite development with our developers and QA resource deployed at the client’s site
• Hybrid model when the majority of team is at offshore and the few members are in onsite to help gather business requirement and help in deliverables.
Above mentioned models cater to the different requirements of clients like augmenting their development or QA teams, forming a new and complete project team, getting architects and designers for a new technology development. However, more onsite involvement increases the total cost of development. DP SIGN management team works with the client to help them choose the best model that fits into their business requirements.
2.8 Process and Standards
The following standards summarize the commitment of DP SIGN towards the international best practices.
2.8.1 ISO 9001:2000 and ISO 27001:2005
DP SIGN is the software company in Nepal to acquire ISO 9001:2000 certification in software design and development. DP SIGN is also practicing the information system security management practice and is applying for ISO 27001:2005.
2.8.2 Project management standards
At DP SIGN, we believe that project management is the key to success of any project, more so for IT projects. From the beginning, we have embraced the project management best practices in the industry and have been constantly adding our learning to it. We closely follow the PMBOK as set by the Project Management Institute PMI standards.
2.8.3 CMMI: The process improvement initiatives
We have initiated the development of process standards in‐house with the implementation of CMMI (Capability Maturity Model® Integration). This process improvement approach will provide our organization with the essential elements of effective processes. CMMI can be used to:
• guide process improvement across a project or throughout an entire organization
• integrate traditionally separate organizational functions
• set process improvement priorities and goals
Processes being the pivot of the realization of products/services, DP SIGN ensures that every pertinent activity comports with the defined processes. The following sequence features the processes that are executed during the entire development lifecycle
2.8.3.1. Offshore team building process
This process primarily focuses on the team building approach and deals with both onshore and offshore development centers. The following phases and activities summarize this process
Phase: Project team creation
Activities:
• Defining and signing off the scope agreement
• Identification of key team members for project
• Signing off the related agreements
Phase: Onsite to Offsite knowledge transition
Activities:
• Offshore Team Building Process
• Project Outsourcing Process
• Project Management Process
Phase: Offshore process definition
Activities:
• Tailoring standard methodology to comply with client’s requirements
Phase: Offshore simulation
Activities:
• Simulation of client’s environment at offshore development center
• Review and comply with service level agreements
• Establishment of required infrastructure
• Setting up the offshore team structure
• Training the ODC team for client’s requirements
Phase: Offshore project execution
Activities:
• Define and review the different phases of the project
• Establishment of project plans for each phase
• Execution of project in phase‐wise manner in adherence with the corresponding project plan.
• “Project outsourcing process” continues hereafter.
• Review of project plan as and when required
Phase: Review of ODC team and infrastructure
Activities:
• Establishment of metrics to identify the client’s satisfaction level in
• Terms of team structure/communication, infrastructure and any other relevant issues
• Implementation of feedback from the client
2.8.3.2 Project outsourcing process
This process comprises of the following phases, activities and deliverables related to the project execution.
Phase: Analysis of requirements
Activities:
• Requirement capture
• Describing the old architecture
• Identification of critical issues
• Identification/assessment of client risk and mitigation measures
• Establishment of project scope
Phase: Creation of Design Documents
Activities:
• Development of system design schema
• Creation of detailed project plan
Deliverables:
• Design documents
• Hardware and system architecture
• QA plan
Phase: Development/Unit testing
Activities:
• Modules coding
• Unit testing
• Test case design and documentation
Deliverables:
• Test Plan
• Issue tracking log
• Code walkthrough review
• System test cases
Phase: System Integration/Testing
Activities:
• Execution of test cases
• Fixing bugs
• Change request review
• Update test cases
• Update design documents
Deliverables:
• Test plan and Test cases
• Test log sheet
• Approved changed request
• Updated design documents
Phase: Acceptance/ release to production
Activities:
• Verification of acceptance criteria
• Fixing bugs
• Review of Change request
• User training
• Development of user manuals
Deliverables:
• Sign off on acceptance
• Detail QA reports
• User manual
• Installation/release notes
•
2.8.3.3 Project management process
Phase: Initial Project Plan
Activities:
• Estimation of effort and development time with support of lead developer and QA manager
• Resource allocation for each task
Phase: Project tracking/visibility (recurring step till the delivery of project)
Activities:
• Preparation of weekly status by project manager (For some clients there will be daily Scrum).
• Discussion on project status with client in the defined period
• Readjustment of resource as required
• Updating project plan in accordance with change request issued by client
Phase: Project plan for next phase (recurring step till the delivery of project)
Activities:
• Generation of project plan for next phase
• Tracking of next phase
To execute the above mentioned processes, following tools are used for the effective management (which can be changed as per the client’s need as well)
• Microsoft Project for project management
• Microsoft Visio, Rational Rose
• Yugma, Gotomeeting, video/teleconferencing, IP‐telephony and messengers for swift communication.
• Bugzilla for issue‐tracking system.
• Visual source‐safe/CVS for source code management
• Design tools for designing schema
• Team foundation Server (For some clients, we have full project cycle in TFS).
2.9 Domain Profile
DP SIGN offers its skills/services in two different segments i.e. System level programming and application level programming.
2.9.1 System Level Programming
DP SIGN has been doing various projects related with embedded system development. It is basically developing systems in C. We have good expertise in working on Linux platform as well as on Windows. Our work involves working in different protocols related with network. We have also been working with media formats like MPEG4. Following is the summary of Tools and Technology we use at DP SIGN at the System Programming unit:
System Programming unit Software
Development IDE Eclipse CDT
Compilers gcc and g++
Debugging and Profiling tools gdb, gprof, strace, ltrace, mtrace, linux trace toolkit
Testing Tools CUnit, Cgreen
Bug Tracking System
Bugzilla
Version Control System Subversion
Platform Montavista Linux 4.1, Red Hat Enterprise Linux
Protocols for Network Real Time Streaming Protocol(RTSP), Session Description Protocol(SDP), Real‐Time Transport
Protocol(RTP), UDP, TCP
Media Format Mpeg4
Tab: 2.1 System unit and its Software
2.9.2 Application Level Programming
We provide specialized services to cater to the specific web requirements that are by practice defined by the client. In this context, we concentrate more on the implementation approach for the customer defined requirements coupled with the right technologies to deliver a high quality web solution. Our expertise is distributed but not limited to client server solution, thin client based application and web based application development. We have been working with our clients mostly in the area of E‐commerce solutions, CRM solutions and third party web integration.
Here is a list of technologies and platforms that we use to bring you the best, most efficient and cost‐effective solution.
Technology Paltform
Operating System Linux, Windows2000/ XP, WinNT
Web Page Design Scripting Technology AJAX, HTML/DHTML, XML, Java Script, PHP, Perl / CGI, .NET, ASP
Database Mysql, MSSQL, MS Access, Oracle
Graphics Design Tools Adobe Photoshop, Adobe Illustrator, CorelDraw, GNOME Imaging Software
Web Development Tools Ultradev Deamweaver, DeamweaverMX, , PHP Editor, Microsoft Visual Basics, Microsoft Visual Studio.NET, Macromedia Flash
Programming Languages PHP, ASP, VB, C/C++, C#
Testing Tools Test Track, Track+, Cpp‐Unit, N‐Unit, Win Runner, Load Runner
Bug Tracking System Bugzilla
Version Control System: Subversion, CVS
Content Management System Joomla, Mambo, Droople, phpnuke
Ecommerce Oscommerce, Creloaded, Zencart, XCart, OscMax
Design and PM tools MS‐Project, MS‐Visio, Rational Rose
Tab: 2.2 List of technology with platform
2.10 Competitive Advantage of DP Sign
• DP SIGN maintains working hours with Time‐match/Time‐overlap facility. This way, our Japanese and American clients get complete visibility and interaction with the development team. DP SIGN possesses a strong team of architects, DBA, Programmers, QA personals and support staff with graduation in computer science from reputed universities. Not only that, it maintains formal tie‐up with reputed universities for interrupted supply of trained human resource
• Compelling cost arbitrage advantage (better than India and the Philippines)
• Reduces time‐to‐market and provides a frequent delivery and support model
• In‐house Training facility for the project members depending upon the nature of project
• Developers possess sound oral and written communication in English and are further trained by American Language Center
• Defined Software process with state of the art tools/techniques involved in all phases of complete life‐cycle
2.11 Physical Infrastructure
• 8000 Sq feet Software Development Centre capable of accommodating more than 100 resources (Can be extended as and when required)
• 24 hour guarded premises (guarded by internationally acclaimed “Group 4 Falk) at the heart of Kathmandu.
• Multi‐skilled resource pool
• Strong team of architects/DBA/Programmers/QA personals and support staff
• Networked workstations running Linux, embedded Linux and Windows NT/2000/XP
• Dedicated server room with high security and standard network and server equipments
• Hardware firewall (Sonic Wall) protected development environment
• Uninterrupted Power Supply
• Ergonomically designed workspaces
• Backup placed at multiple locations (in multiple buildings)
• Multiple lease and broad‐band internet connection extendable to 1Mbps of connectivity.
• Dedicated conference room
2.13 Number of employees
Printing Web site and online earnings
Technician- 12
J. Technician- 8
Designer- 2
Printer Operator- 2
Administration- 4
Marketing- 3
Designer 7
Database designer 3
Marketing 10
Customer Relation (Callers) 10
Data Entry 14
Teachers
Programmers 6+
10
Tab: 2.3 Number of employees
2.12 Organizational Hierarchy Chart
Fig-2.1: Organization Structure
2.14 Introduction of Departments I have worked
2.14.2 Website development Department
Web site development in DP Sign is done in two ways, either it is build in-house or it is bought.
2.14.2.1 In-House Development
2.14.2.1.1 Design the application architecture
Application architecture defines the technologies to be used by one or more or all information systems in terms of their data, processes, interfaces and network components. In DP Sign database like msql, sql, oracle, mysql etc were in use, I use mysql. They use .net and php as the programming language and I prefer to use PHP language in website programming.
Physical data flow diagram is used to establish physical processes and location issues.
2.14.2.1.2 Design the database(s)
The purpose of this task is to prepare technical design specifications for a database that will be adaptable to future requirements and expansion. System analyst also participates in the database modeling and the system designers are responsible for the completion of the activity as databases are shared resource.
Database schema is also structured.
2.14.2.1.3 Design the system interface
In this the system designer works with the system to develop input, output and dialogue specifications. For output the terminal screen or the printed papers were used and for input the data capture method is used.
System designers are responsible for the task and can use GUI (graphical user interface)
For this I have used Macromedia Dreamweaver and Phpmyadmin.
2.14.2.1.4 Package Design Specifications
The final design task involves packaging all the specifications from the previous design tasks into a set of specifications that will guide the computer programmer’s activities during the construction phase of the systems development methodology.
2.14.2.1.5 Update the Project Plan
Revaluation of the project is done. The project manager in conjunction with system owners and the entire team facilitates this task
2.14.2.2 Buy Solution
If the DP Sign is willing to buy the website from the outsider then following is done:
2.14.2.2.1 Identify and Research Specific Products
In this task we research technical alternatives. The requirements specify the functionality, features and critical performance parameters for our new website. Research and information is collected from internal standards, information services, trade newspapers and periodicals offer. System Designer with help of project manager is responsible to complete the task
2.14.2.2.2 Solicit Proposals or Quotes from Vendors
The solicitation task requires the preparation of RFQ (Request for Quotations) and RFP (Request for proposal). Request for Quotations is a formal document that communicates business, technical and support requirements for the application software package to a single vendor that has been determined as being able to supply that application package and services.
Request for proposal is also a formal document that communicates business, technical and support requirements for an application software package to vendors that may wish to compete for the sale of that application package and services,
2.14.2.2.3 Select and recommend the best vendor.
The purpose of this task is to validate requests for proposals and/or quotations received from vendors. Designer involves in data and database administrators, network administrators and applications administrators. The key outputs of this task are those vendor proposals that proved to be validated proposals or claims and others whose claims were not validated.
2.14.2.2.4 Contract with the awarded vendor to obtain the product
Having ranked the vendor proposals the next activity usually includes presenting a recommendation to management for final approval. Salesmanship and communication skills are important. The purpose of this activity is to negotiate a contract with the vendor who supplied the winning proposal and to debrief the vendors that submitted losing proposals. A contract will be produced to the winning vendors.
2.14.2 Online Earning Department
2.14.2.1 Online Earning Training:
In this training we were taught that how we can earn money online without investing money. This training last for 15 days for normal computer operator and for advance the time period is less. Online earning can be done by different means in this global market. Some of them are:
2.14.2.1.1 Online earning through blogging:
Blog or Web log is nothing but personal website where you can express your personal views, ideas, feelings etc. There are many sites such as Blogger, Typepad, Soulcast who provide blog services. You can earn online through Adsense. Here you have to place adsense ads in your blog. You will earn whenever viewers click on the ads.
2.14.2.1.2 Online earning through Ad Typing:
Online earning by Ad typing is another unique job opportunity. All you have to need to post Ads on various Free Ad sites. There are tons of sites that provide Ad Typing jobs. Typeinternational is very popular site. Typeinternational is providing nine different homes based earnings opportunities.
2.14.2.1.3 Online earning through Medical Transcription:
Medical Transcription is the fastest growing fields in health care. It is the process where you need accurately and swiftly transcribes medical records dictated by doctors and others, including medical history and physical reports, X-ray reports and pathology reports etc. Good English pronunciation, typing skill and acquaintance with medical terminology are the basic need of the job. You can earn lots of money through Medeical Transcription.
2.14.2.1.4 Online earning through filling of Market Survey Forms:
Filling of Market Survey Forms is another popular online job opportunity. Thousands of consumer products are fighting to get a pie of the billions of consumers worldwide. You can earn by simple filling up of forms regarding a particular product of a company.
2.14.2.1.5 Top Pay per click (PPC) Business Sites
Some of the sites that pay per click are:Name of sites Name of sites
www.google.com/adsense
www.yahoo.com/overtrue
www.publisher.yahoo.com
www.search123.com
www.lycos.com
www.miva.com
www.abcsearch.com
www.searhfeed.com
www.7search.com
www.goclick.com
www.click-share.com
www.income-machine.com
www.bidvertiser.com
www.typeinternational.com
www.daily-payday.com
www.costperclicks.com
www.cyberbounty.com
www.websponsors.com
www.advertising.com
www.referralblast.com
Tab: 2.4 Collection of PPC sites
2.14.2.1.6 Earn money by blog posting:
We are paid from these sites on posting our comments or posts. Some of the sites are:
SN Name of sites
1
2
3
4
5 www.technorati.com
www.digg.com
www.netscape.com
www.reddit.com
www.tailrank.com
2.15 Some of our major Clients:
SN Name of Client SN Name of Client
1. Laxmi Bank 2. Siddhartha Bank
3. Jyoti Bikash Bank 4. Kathmandu Medical College
5. Advanced Imaging & Diagnostic Centre 6. Beijing Duck Restaurant
7. Institute of Professional Excellence 8. BOK Choy
9. Oral Dental Home 10. Glamour
11. South Asia Commodities & Brokerage 12 Cosmopolitan
13 Axis Broking Solution
Tab: 2.5 List of major clients
2.16 Business Volume:
DP Sign was founded in 2007. So it is a newly entered company in the corporate world. But its sale figures are outstanding. The company has sales of over 10 million Nepali rupees in the financial year 2008-2009.
The overall sales volume is generated from three areas domestic, commercial and International. The prices of the products of the company range from Rs. 350(Domestic) to Rs. 1.5 million.
The Major portion of the revenue of DP Sign is Flex Printing, Online earning training and website designing and programming.
The partition of sales to total sales graph is given below:
Fig: 2.2 Business volume of DP Sign
According to the figures company’s 52% sales of Revenue is earned through website designing and programming, 11% of revenue is from online training, and 15% and 22% from online training and other sources respectively
Although DP Sign was founded in 2007 but it remained successful in getting its share in the market in a very short time (2007-2009) and through its loyal, devoted, professional and hardworking management it is expected that the company will expand its sales to about 4 million during 2010-2011.
Beside that company has also earn an impressive goodwill in the market through its quality services.
2.17 Products offered by DP Sign
2.17.1 Printing Services
SN. Material Type Rate
Remarks
1 Printed backlit with box & light with fitting at site 199.00p.sq.ft. Without vat
2 Vinyl sticker cutting & pasting on backlit with box & light with fitting at site 221.00p.sq.ft. Without vat
3 Flex/ Frame & fitting at site 38.00p.sq.ft. Without vat
4 Mimaki soljet print Normal vinyl 50.00p.sq.ft. Without Vat
5 Soljet vinyl print & pasting on forex sheet 95.00p.sq.ft. Without vat
6 One way vision Normal print 70.00p.sq.ft. Without vat
7 One way vision Soljet print 85.00p.sq.ft. Without vat
8 Reflective flex with Normal print 75.00p.sq.ft. Without vat
9 Reflective flex with Soljet print 95.00p.sq.ft. Without vat
10 Normal Vinyl print 35.00p.sq.ft. Without vat
Tab: 2.6 Printing product of DP Sign
2.17.2 Web services
SN Web Service Type Rate
1. Domain Registration Rs. 1000+
2. Web space As per space requirement
3. .np domain registration Free
4. Website design and development As per design and requirement
5. Open Source CMS (joomla, word press, durpal, umbraco, tomato, mambo, hippo, nuxeo) As per design and requirement
6. Search Engine Optimization(twitter marketing, social marketing, facebook marketing, affliation program) As per design and requirement
7. Online Earning Training Rs 1500+
Tab: 2.7 Web services providing by DP Sign
2.18 Time Frame of Internship
Background for the study of internship report
1.1 Background of the study
Internship program has become the bridge for those who want to enter to corporate level from the college life, through internship I got to know the real working environment which was very much different from my course study.
Internship has developed a kind of confidence in me that now I can do something different from new employee and I can work as like an employee. The main things I learnt from internship are the value of time and importance of punctuality and rules and regulations that we have to follow as an employee.
1.2 Objective of study
The general objective of this report is to partially fulfill the requirements for the degree of BCIS. However, the specific objectives are as follows:
To find the use of Websites in today’s society.
To develop the Management Skills, Personality and Teamwork.
To develop the interpersonal skills, conceptual as well as technical skills.
Tips and techniques to design and program website.
Technique to earn online.
1.4 Limitations of the Study:
Major limitations of internship report are as follows:
Lack of proper research and detailed information about the company and its operating activities.
Time frame to perform internship was short.
Lack of knowledge to run programs and software used by DP Sign.
Object-oriented based programming and use of different programming languages in DP Sign stopped me to learn more.
1.5 Selection a Method of Data Collection
There are two major approaches to gathering information in my internship about the situation, person, problems or phenomenon and software in DP Sign.
• Internal information
• External Information
This information was collected with the help of both primary and secondary resources.
a) Primary Data: They are collected by me on the concern topic, which are original. While studying I have come across with the sources such as direct interviews with the supervisor, opinion of the different employee, informal talks with the employees etc.
b) Secondary Data: They are collected by me on the basis of the study of networking in the organizations. For preparing this report on networking and data communication I have collected information through Nepal Bank, internet, books, teachers, and some previous records.
Internship program has become the bridge for those who want to enter to corporate level from the college life, through internship I got to know the real working environment which was very much different from my course study.
Internship has developed a kind of confidence in me that now I can do something different from new employee and I can work as like an employee. The main things I learnt from internship are the value of time and importance of punctuality and rules and regulations that we have to follow as an employee.
1.2 Objective of study
The general objective of this report is to partially fulfill the requirements for the degree of BCIS. However, the specific objectives are as follows:
To find the use of Websites in today’s society.
To develop the Management Skills, Personality and Teamwork.
To develop the interpersonal skills, conceptual as well as technical skills.
Tips and techniques to design and program website.
Technique to earn online.
1.4 Limitations of the Study:
Major limitations of internship report are as follows:
Lack of proper research and detailed information about the company and its operating activities.
Time frame to perform internship was short.
Lack of knowledge to run programs and software used by DP Sign.
Object-oriented based programming and use of different programming languages in DP Sign stopped me to learn more.
1.5 Selection a Method of Data Collection
There are two major approaches to gathering information in my internship about the situation, person, problems or phenomenon and software in DP Sign.
• Internal information
• External Information
This information was collected with the help of both primary and secondary resources.
a) Primary Data: They are collected by me on the concern topic, which are original. While studying I have come across with the sources such as direct interviews with the supervisor, opinion of the different employee, informal talks with the employees etc.
b) Secondary Data: They are collected by me on the basis of the study of networking in the organizations. For preparing this report on networking and data communication I have collected information through Nepal Bank, internet, books, teachers, and some previous records.
Acknowledge and executive summary of internship report
ACKNOWLEDGEMENT
Any accomplishment requires the effort of many people and there are no exceptions. The report being submitted today is a result of collective effort. Although the report has been solely prepared by me with the purpose of fulfilling the requirements of the course of BCIS (Bachelor of Computer Information System), there are innumerous helping hands behind it who have guided me on my way.
First I thank our BCIS program developers for creating such an opportunity for the students to broaden their frame of skills. I am gratified with their efforts.
My sincere gratitude also goes to my guide Mr. Sanjay Lama as well as my subject teachers and coordinator Mr. Dipesh Shrestha who have helped me to perform internship and be familiar to the practical aspect and uses of theoretical knowledge and clarifying the career goals.
I would like to thank Ms. Prabha Shrestha of DP Sign who has provided me the greatest opportunity to perform internship. I am also grateful to all member of DP Sign for providing several documents, papers, data, figures and services as well as sharing their experience with me and teaching me different techniques to program the website and technique to earn online.
Finally, if I have mistakenly omitted to giving credits, I want to accept the humble apology and I want them to know that without their support there will have differences in this task.
Thanking you all
Sincerely Yours
Rupak Nepali
Table of Contents
SN Contents Page No
a. Title Page i
b. Declaration ii
c. Recommendation iii
d Acknowledgement iv
e. Table of Contents v
f. List of Figures vii
g. Executive Summary viii
h. Chapters
1. Introduction
1.1. Background of the Study
1.2. Objectives of the Study
1.3. Limitations of the Study
1.4. Research Methodology
2. Report Body
2.1. Introduction of the D.P Sign
2.2. Corporate Goal of the D.P Sign
2.3. Mission Statement of the D.P Sign
2.4. D.P Sign’s Spirit is infused into every components
2.5. Services
2.5.1. Web Development
2.5.2. Web Based Application Design and Development
2.5.3. Custom Software Solutions
2.5.4. Embedded Software Solutions
2.5.5. Online Earning Training
2.6. Engagement Models
2.6.1. Fixed Price Turnkey Model
2.6.2. Per Resource Model
2.6.3. Offshore Model
2.7. Delivery Model
2.8. Process and Standards
2.9. Domain Profile
2.10. Competitive Advantage of DP Sign
2.11. Physical Infrastructure
2.12. Organizational Hierarchy Chart
2.13. Number of employee
2.14. Introduction of Departments I have worked
2.15. Major Clients
2.16. Business Volume
2.17. Products Offered by DP Sign
3. Analysis
3.1. Strategic Business Units
3.1.1 Web Development Department Analysis
3.1.2 Online Earning Department Analysis
3.1.3 PEST Analysis
3.1.4 SWOT Analysis
3.1.5 Five S’s of Work Place Organization
3.2. What I did well during the internship?
3.3. What I would improve or do differently if I had an opportunity?
4 Recommendation
5 Summary and Conclusion 1
i. Bibliography
List of Figures
SN Name of Figure Page No.
Fig-2.1 : Organization Structure 13
Fig:2.2 Business volume of DP Sign 19
Fig:2.3 Time frame representation in Gantt chart 22
List of Tables
SN Name of Table Page No.
Tab:2.1 System unit and its Software 11
Tab:2.2 List of technology with platform 12
Tab:2.3 Number of employees 14
Tab:2.4 Collection of Pay Per Click sites 18
Tab:2.5 List of major clients 19
Tab:2.6 Printing product of DP Sign 20
Tab:2.7 Web services providing by DP Sign 21
ABBREVIATION USED
DP Sign Digital Printed Sign
CRM Cus¬¬¬tomer Relation Management
IT Information Technology
QA Quality Assurance
CMS Content Management System
SWOT Strength, Weakness, Opportunity and Threats
PEST Political, Economical, Social and Technological
RFQ Request For Quotation
RFP Request For Proposal
GIS Geographic Information System
PMBOK Project Management Body of Knowledge
PMI Project Management Institute
CMMI Capability Maturity Model Integration
ISO International Organization for Standardization
ODC Offshore Development Center
IP Internet Protocol
CVS Current Version Software
TFS Team Foundation Server
EXECUTIVE SUMMARY
Internship was my first step in practical life, through which I learnt a lot and it has aided me in being well equipped with valuable experience that would help me once I enter the professional life almost after the completion of my studies (In the third last semester of BCIS) from 15th of the November 2009 to 10th of the January 2010.
I worked in DP Sign as an internee. My association with this company was being a part of the Web Development Department and Online Earning Department. It was a great experience for me and it helped me in realizing where my potential lies.
What I learnt at DP Sign over the weeks was how to get along with the people that I have to work with everyday, building CRM (Customer Relationship Management), building confidence and improving my communication skills. This internship has also prepared me for my future career in Web programming and development so this internship has helped me a great deal. The experience has taught me responsibility, teamwork and how to handle people in tough social situations.
Even though the nature of work was quite basic as an internee but I learnt a lot for my upcoming professional life and find the internship in the best benefit of myself. I got training in the IT department and develop a web programmer for the first time in my life so that was the maiden attempt towards my future in IT.
Overall I found my internship program very satisfactory and helpful. I gained a practical knowledge on how web designing and programming is done and how online earning site helps to earn money.
Any accomplishment requires the effort of many people and there are no exceptions. The report being submitted today is a result of collective effort. Although the report has been solely prepared by me with the purpose of fulfilling the requirements of the course of BCIS (Bachelor of Computer Information System), there are innumerous helping hands behind it who have guided me on my way.
First I thank our BCIS program developers for creating such an opportunity for the students to broaden their frame of skills. I am gratified with their efforts.
My sincere gratitude also goes to my guide Mr. Sanjay Lama as well as my subject teachers and coordinator Mr. Dipesh Shrestha who have helped me to perform internship and be familiar to the practical aspect and uses of theoretical knowledge and clarifying the career goals.
I would like to thank Ms. Prabha Shrestha of DP Sign who has provided me the greatest opportunity to perform internship. I am also grateful to all member of DP Sign for providing several documents, papers, data, figures and services as well as sharing their experience with me and teaching me different techniques to program the website and technique to earn online.
Finally, if I have mistakenly omitted to giving credits, I want to accept the humble apology and I want them to know that without their support there will have differences in this task.
Thanking you all
Sincerely Yours
Rupak Nepali
Table of Contents
SN Contents Page No
a. Title Page i
b. Declaration ii
c. Recommendation iii
d Acknowledgement iv
e. Table of Contents v
f. List of Figures vii
g. Executive Summary viii
h. Chapters
1. Introduction
1.1. Background of the Study
1.2. Objectives of the Study
1.3. Limitations of the Study
1.4. Research Methodology
2. Report Body
2.1. Introduction of the D.P Sign
2.2. Corporate Goal of the D.P Sign
2.3. Mission Statement of the D.P Sign
2.4. D.P Sign’s Spirit is infused into every components
2.5. Services
2.5.1. Web Development
2.5.2. Web Based Application Design and Development
2.5.3. Custom Software Solutions
2.5.4. Embedded Software Solutions
2.5.5. Online Earning Training
2.6. Engagement Models
2.6.1. Fixed Price Turnkey Model
2.6.2. Per Resource Model
2.6.3. Offshore Model
2.7. Delivery Model
2.8. Process and Standards
2.9. Domain Profile
2.10. Competitive Advantage of DP Sign
2.11. Physical Infrastructure
2.12. Organizational Hierarchy Chart
2.13. Number of employee
2.14. Introduction of Departments I have worked
2.15. Major Clients
2.16. Business Volume
2.17. Products Offered by DP Sign
3. Analysis
3.1. Strategic Business Units
3.1.1 Web Development Department Analysis
3.1.2 Online Earning Department Analysis
3.1.3 PEST Analysis
3.1.4 SWOT Analysis
3.1.5 Five S’s of Work Place Organization
3.2. What I did well during the internship?
3.3. What I would improve or do differently if I had an opportunity?
4 Recommendation
5 Summary and Conclusion 1
i. Bibliography
List of Figures
SN Name of Figure Page No.
Fig-2.1 : Organization Structure 13
Fig:2.2 Business volume of DP Sign 19
Fig:2.3 Time frame representation in Gantt chart 22
List of Tables
SN Name of Table Page No.
Tab:2.1 System unit and its Software 11
Tab:2.2 List of technology with platform 12
Tab:2.3 Number of employees 14
Tab:2.4 Collection of Pay Per Click sites 18
Tab:2.5 List of major clients 19
Tab:2.6 Printing product of DP Sign 20
Tab:2.7 Web services providing by DP Sign 21
ABBREVIATION USED
DP Sign Digital Printed Sign
CRM Cus¬¬¬tomer Relation Management
IT Information Technology
QA Quality Assurance
CMS Content Management System
SWOT Strength, Weakness, Opportunity and Threats
PEST Political, Economical, Social and Technological
RFQ Request For Quotation
RFP Request For Proposal
GIS Geographic Information System
PMBOK Project Management Body of Knowledge
PMI Project Management Institute
CMMI Capability Maturity Model Integration
ISO International Organization for Standardization
ODC Offshore Development Center
IP Internet Protocol
CVS Current Version Software
TFS Team Foundation Server
EXECUTIVE SUMMARY
Internship was my first step in practical life, through which I learnt a lot and it has aided me in being well equipped with valuable experience that would help me once I enter the professional life almost after the completion of my studies (In the third last semester of BCIS) from 15th of the November 2009 to 10th of the January 2010.
I worked in DP Sign as an internee. My association with this company was being a part of the Web Development Department and Online Earning Department. It was a great experience for me and it helped me in realizing where my potential lies.
What I learnt at DP Sign over the weeks was how to get along with the people that I have to work with everyday, building CRM (Customer Relationship Management), building confidence and improving my communication skills. This internship has also prepared me for my future career in Web programming and development so this internship has helped me a great deal. The experience has taught me responsibility, teamwork and how to handle people in tough social situations.
Even though the nature of work was quite basic as an internee but I learnt a lot for my upcoming professional life and find the internship in the best benefit of myself. I got training in the IT department and develop a web programmer for the first time in my life so that was the maiden attempt towards my future in IT.
Overall I found my internship program very satisfactory and helpful. I gained a practical knowledge on how web designing and programming is done and how online earning site helps to earn money.
Online Earnings and web site programming
Study
On
“Online Earnings and Website Programming”
At
DP Sign
By:
Rupak Nepali
P.U. Reg. No: 2006-02-08-0013
Roll. No: 734012
An Internship Report
Submitted To:
Nobel College
Faculty of management
Pokhara University
In partial fulfillment of the requirements for the degree of
Bachelor of Computer Information System (BCIS)
Kathmandu
June 2010
Pokhara University
Faculty of Management
Nobel College
DECLARATION
I hereby declare that the work reported in this project work on “Online Earnings and Website Programming” submitted to Nobel College, Pokhara University is my original work done in the form of partial requirement for the degree of Bachelor of Computer Information System (BCIS) under the supervision of Mr. Dipesh Shrestha, Coordinator, Nobel College, and Mr. Sanjay Lama, Report-Coordinator, Nobel College.
Rupak Nepali
P.U. Reg. No: 2006-2-08-0013
Date: June 2010
Faculty of Management Studies
Pokhara University
RECOMMENDATION
This is to certify that the internship report:
Submitted by:
Rupak Nepali
Reg. No: 2006-2-08-0013
Entitled
A STUDY ON
Online Earning and Website Programming
AT
DP SIGN
has been prepared as approved by this college. This internship report is forwarded for examination.
……………………. .………………....
Shyam Shrestha Dipesh Shrestha
Principal Coordinator/Lecturer
Nobel College Date: June 2010
tag words: title page for internship project, internship page title, internship report, collection of report, collection of internship report
On
“Online Earnings and Website Programming”
At
DP Sign
By:
Rupak Nepali
P.U. Reg. No: 2006-02-08-0013
Roll. No: 734012
An Internship Report
Submitted To:
Nobel College
Faculty of management
Pokhara University
In partial fulfillment of the requirements for the degree of
Bachelor of Computer Information System (BCIS)
Kathmandu
June 2010
Pokhara University
Faculty of Management
Nobel College
DECLARATION
I hereby declare that the work reported in this project work on “Online Earnings and Website Programming” submitted to Nobel College, Pokhara University is my original work done in the form of partial requirement for the degree of Bachelor of Computer Information System (BCIS) under the supervision of Mr. Dipesh Shrestha, Coordinator, Nobel College, and Mr. Sanjay Lama, Report-Coordinator, Nobel College.
Rupak Nepali
P.U. Reg. No: 2006-2-08-0013
Date: June 2010
Faculty of Management Studies
Pokhara University
RECOMMENDATION
This is to certify that the internship report:
Submitted by:
Rupak Nepali
Reg. No: 2006-2-08-0013
Entitled
A STUDY ON
Online Earning and Website Programming
AT
DP SIGN
has been prepared as approved by this college. This internship report is forwarded for examination.
……………………. .………………....
Shyam Shrestha Dipesh Shrestha
Principal Coordinator/Lecturer
Nobel College Date: June 2010
tag words: title page for internship project, internship page title, internship report, collection of report, collection of internship report
A project proposal on e-shopping with affiliation
A
Project Proposal
On
E-shopping with affiliation
Submitted By
Jayman Tamang
Rupak Nepali
Submitted to
Nobel College
Faculty of management
Pokhara University
July 2010
Table of contents
Chapter 1
1. Introduction to e-shopping
2. History of e-shopping
3. Historical Timeline of e-shopping
4. Objectives of e-shopping
5. Current e-shopping sites in Nepal
Chapter 2
1. Purpose of project
2. Scope of the project
3. Phases of Development of project
3.1 Problem definition: pay by customer for product , advertisement,
3.2 Feasibility study
3.3 Project Analysis
3.4 Project design
3.5 Project Coding and testing
Chapter 3
1. Tools and techniques that are required
2. Threats and Risks
Bibliography
Chapter 1
INTRODUCTION
Electronic Commerce or e-commerce is business transactions that take place by communication networks. It is a process of buying and selling products, services, and information over computer network. E-commerce is a set of dynamic technologies, applications and business process that link organizations, customers, suppliers and communities through electronic transactions and the electronic exchange of information products and services
Electronic commerce that is conducted between businesses and consumers, on the other hand, is referred to as business-to-consumer or B2C. This is the type of electronic commerce conducted by companies such as Amazon.com.
Online shopping is a form of electronic commerce where the buyer is directly online to the seller's computer usually via the internet. There is no intermediary service. The sale and purchase transaction is completed electronically and interactively in real-time such as Amazon.com for new books. If an intermediary is present, then the sale and purchase transaction is called electronic commerce such as eBay.com.
History of e-shopping
Originally, electronic commerce meant the facilitation of commercial transactions electronically, using technology such as Electronic Data Interchange (EDI) and Electronic Funds Transfer (EFT). These were both introduced in the late 1970s, allowing businesses to send commercial documents like purchase orders or invoices electronically.
Online shopping, a form of electronic commerce, In 1979 Michael Aldrich, an English inventor, connected a modified 26" color domestic television to a real-time transaction processing computer via a domestic telephone line and invented online shopping. The first recorded B2B was Thomson Holidays 1981 the first recorded B2C was Gateshead SIS/Tesco in 1984. The world's first recorded online home shopper was Mrs. Jane Snowball, 72, of Gateshead, England in May 1984. During the 1980s Aldrich sold many systems mainly in the UK including Ford, Peugeot, General Motors and Nissan. The Nissan system of 1984/5 was revolutionary. It enabled a car buyer on a dealer's lot to both buy and finance the car, including credit check, online. Aldrich invented both the online shopping system and the business rationale for using it. His 1980s systems were as fast as 2010 internet shopping systems. They used dial-up and leased telephone lines as broadband was not available
From the 1990s onwards, electronic commerce would additionally include enterprise resource planning systems (ERP), data mining and data warehousing.
An early example of many-to-many electronic commerce in physical goods was the Boston Computer Exchange, a marketplace for used computers launched in 1982. An early online information marketplace, including online consulting, was the American Information Exchange, another pre Internet online system introduced in 1991.
The Internet became popular worldwide around 1994 when the first internet online shopping started; it took about five years to introduce security protocols and DSL allowing continual connection to the Internet. By the end of 2000, many European and American business companies offered their services through the World Wide Web. Since then people began to associate a word "ecommerce" with the ability of purchasing various goods through the Internet using secure protocols and electronic payment services.
Historical Timeline
• 1979: Michael Aldrich invented online shopping
• 1981: Thomson Holidays, UK is first B2B online shopping
• 1985: Nissan UK sells cars and finance with credit checking to customers online from dealers' lots.
• Pizza Hut offers online ordering on its Web page in 1992
• 1995: Jeff Bezos launches Amazon.com
• 2010: US e-Commerce and Online Retail sales projected to reach $173 billion, an increase of 7 percent over 2009
Objectives of e-shopping
The main objectives of the e-shopping are given below: -
1. To provide information about various products in different category.
2. Customer can purchase Products Online.
3. Customer can login and get various information about products and can purchase the suitable product with price and quality comparison.
4. Customer can pay online, so security is must therefore e-shopping provide secure transactions.
5. After sale e-shopping also provide after sales service in which customer problem is solved.
6. Data security is maintained to relatively high level by implementing it at Database level, so as to ensure that only authorized users have access to confidential client information
Current e-shopping sites in Nepal
The current e-shopping sites of Nepal are
Kathmandu Mart.com : This site will deliver state-of-the-art Online Solutions by bringing technology and people together to resolve a wide range of shopping necessity.
NetForNepal.com : A site through which you can send gifts to your family & friends in Nepal.
Nepa Rudraksha: Nepa Rudraksha is founded to achieve objectives of promoting Nepali rudraksha and saligrams.
Pashminarus.com: For the finest collection of the highest quality pashmina shawls from Nepal.
Thamel.com: For all kinds of occasions, send gifts to Nepal
Muncha House - An e-commerce site to send gifts to loved ones in Nepal
Chapter 2
Purpose of project
We cover a wide variety of topics which are
• Build a product catalog that can be browsed and searched
• Implement the catalog administration pages that allow adding, modifying, and removing products, categories, and departments, and other administrative features
• Create your own shopping basket and check-out mechanism in PHP
• Increase sales by implementing product recommendations and product reviews
• Handle payments using PayPal and other electronic payment.
• Implement a customer accounts system
• Integrate Amazon.com web services to sell Amazon.com items through our web site.
While implementing these features, we’ll learn how to
• Design relational databases and write MySQL queries and stored procedures.
• Use the MySQL full-text search feature to implement product searching.
• Use the Smarty templating engine to write structured and extensible PHP code.
• Implement search engine optimization features
• Use AJAX to improve the users’ experience utilizing your web site
• Integrate external web services
Scope of the project
1. Increasing the value of the content with accessibility, reusability and durability.
2. We will develop the necessary skills to get our business up on the Web and available to a worldwide audience.
3. We’ll understand the concepts, and we’ll have the knowledge.
4. Affiliation program helps to generated many visitors and is one of the best marketing strategies.
Phases of Development of project
1. Problem definition: pay by customer for product , advertisement,
2. Feasibility study
3. Project analysis
4. Project design
5. Project coding and testing
Problem definition
Viewing the latest e-commerce sites implemented in Nepal there does not contain the product reviews, marketing for the products and the sites as well as search engine optimization which ultimately drive visitors to the site and increase the chances that visitors will buy from same site and not from the competitor.
The sites are also not implementing latest technology as durpal, magento, jquery and ajax and are not user friendly.
The sites are also not maintaining CRM (customer relationship management) for their future reference
Feasibility study
With the problems addressed above we are making the e-shopping site removing the problems and the technological feasibility of this project is that we are using known technologies as well as open source codes like the PHP and MySQL and the operational feasibility is that we can be able to do as per the business requirement, and the economic feasibility is that we are preparing the project as per the partial fulfillment of the BCIS so the economic feasibility is fulfilled.
Project analysis
In this stage we gather the information from the different sources for project development. The methods of collecting information are
1. Interviewing
2. Observations
3. Viewing of documents and manuals from different e-commerce sites
Project design
In this phase we design the output of project and its format, inputs and procedures etc. In this stage we design
1. PayPal implementation(transactions through PayPal)
2. Product creation and recommendations
3. Product attributes
4. Creating own shopping cart
5. Implementing Ajax features
6. Searching the catalog and catalog administration
7. Search engine optimization
8. Advertisement with affiliation and other media
Project Coding and Testing
In this stage we convert the system design to final project using programming language. In this stage format error and logic error are eliminated and make complete project without any error.
After completion of coding, the project will be tested to find out that all individual programs perform correctly. The implementation of PayPal, affiliation program and other services are perform correctly or not is tested.
Date July August September
Phase Week
1 Week
2 Week
3 Week
4 Week
1 Week
2 Week
3 Week 4 Week
1 Week
2 Week
3
Feasibility study
Project analysis
Project Design
Project coding and Testing
Documentation
Gantt chart for project
Chapter 3
Tools and techniques those are required
Tools and techniques Name
Text editor Macromedia Dreamweaver
Flash generator Dreamweaver Flash
Programming languages PHP, Mysql, Javascript, Facebook MarkUp Language, Paypal Code, Jquery, Ajax, Smarty tempalting, HTML, XML, DHML, Style Sheets (CSS)
Guidance Oscommerce, Durpal, Magento and other e-commerce sites
Web Server Apache
What are the requirements that we need?
• Affiliation program creation
• Basic knowledge about SEO and other marketing strategies such as facebook application
• How Paypal Transactions works or the implementation of sandbox.
• Knowledge about the JavaScript, Ajax, Jquery and flash.
• Embedded code generation
• Knowledge about the osCommerce, durpal, magento and other e-commerce sites.
Why to go online?
• Get more customers
• Recognize worldwide
• Reduce the costs of fulfilling demands or orders.
• Increasing Business revenue
• Increasing the operational value
• Increase flexibility
Will the site generate revenue?
Of course there are so many ways to generate revenue and draw customers to E-shopping sites. Most commonly uses are:
a) Google Adsense
b) Referral Programs
c) Local Advertisements
d) Newspaper and Media
e) Customer Relation Management.
What’s new in our project?
Basically, e-shopping is new concept and many project have already been made and is emerging in new eras and covers many techniques.
In our project E-shopping with affiliation program the product in our site can be advertise to the other sites and the affiliated account holder can earn money.
The strategy can be PPC (Pay Per Click) means the affiliated account holder can earn money as per the clicks in our product.
Make money with affiliate program that pays the account holder for every click
Affiliated account holder gets paid for every visitor that clicks on an advertisement. Our goal is to enable you to make as much as possible from your advertising space, by letting advertisers bid on your ad space. We pay monthly, either by check, or instantly through PayPal with a minimum of only $50. They can also promote our site with the banners available and other promotional texts and click providers.
Risks and Threats
All this might make it sound as if your e-commerce business can’t possibly fail. Some risks are particularly relevant to e-commerce companies, such as
• Hacking
• Credit card scams
• Hardware failures
• Unreliable shipping services
• Software errors
• Changing laws
Bibliography
http://en.wikipedia.org/wiki/Electronic_commerce
http://www.ecommerce-blog.org
http://www.phpwebcommerce.com/
https://developer.paypal.com/
http://www.webopedia.com/DidYouKnow/Internet/2007/Affiliate_Marketing.asp
http://www.webopedia.com/TERM/E/electronic_commerce.html
http://www.amazon.com
Project Proposal
On
E-shopping with affiliation
Submitted By
Jayman Tamang
Rupak Nepali
Submitted to
Nobel College
Faculty of management
Pokhara University
July 2010
Table of contents
Chapter 1
1. Introduction to e-shopping
2. History of e-shopping
3. Historical Timeline of e-shopping
4. Objectives of e-shopping
5. Current e-shopping sites in Nepal
Chapter 2
1. Purpose of project
2. Scope of the project
3. Phases of Development of project
3.1 Problem definition: pay by customer for product , advertisement,
3.2 Feasibility study
3.3 Project Analysis
3.4 Project design
3.5 Project Coding and testing
Chapter 3
1. Tools and techniques that are required
2. Threats and Risks
Bibliography
Chapter 1
INTRODUCTION
Electronic Commerce or e-commerce is business transactions that take place by communication networks. It is a process of buying and selling products, services, and information over computer network. E-commerce is a set of dynamic technologies, applications and business process that link organizations, customers, suppliers and communities through electronic transactions and the electronic exchange of information products and services
Electronic commerce that is conducted between businesses and consumers, on the other hand, is referred to as business-to-consumer or B2C. This is the type of electronic commerce conducted by companies such as Amazon.com.
Online shopping is a form of electronic commerce where the buyer is directly online to the seller's computer usually via the internet. There is no intermediary service. The sale and purchase transaction is completed electronically and interactively in real-time such as Amazon.com for new books. If an intermediary is present, then the sale and purchase transaction is called electronic commerce such as eBay.com.
History of e-shopping
Originally, electronic commerce meant the facilitation of commercial transactions electronically, using technology such as Electronic Data Interchange (EDI) and Electronic Funds Transfer (EFT). These were both introduced in the late 1970s, allowing businesses to send commercial documents like purchase orders or invoices electronically.
Online shopping, a form of electronic commerce, In 1979 Michael Aldrich, an English inventor, connected a modified 26" color domestic television to a real-time transaction processing computer via a domestic telephone line and invented online shopping. The first recorded B2B was Thomson Holidays 1981 the first recorded B2C was Gateshead SIS/Tesco in 1984. The world's first recorded online home shopper was Mrs. Jane Snowball, 72, of Gateshead, England in May 1984. During the 1980s Aldrich sold many systems mainly in the UK including Ford, Peugeot, General Motors and Nissan. The Nissan system of 1984/5 was revolutionary. It enabled a car buyer on a dealer's lot to both buy and finance the car, including credit check, online. Aldrich invented both the online shopping system and the business rationale for using it. His 1980s systems were as fast as 2010 internet shopping systems. They used dial-up and leased telephone lines as broadband was not available
From the 1990s onwards, electronic commerce would additionally include enterprise resource planning systems (ERP), data mining and data warehousing.
An early example of many-to-many electronic commerce in physical goods was the Boston Computer Exchange, a marketplace for used computers launched in 1982. An early online information marketplace, including online consulting, was the American Information Exchange, another pre Internet online system introduced in 1991.
The Internet became popular worldwide around 1994 when the first internet online shopping started; it took about five years to introduce security protocols and DSL allowing continual connection to the Internet. By the end of 2000, many European and American business companies offered their services through the World Wide Web. Since then people began to associate a word "ecommerce" with the ability of purchasing various goods through the Internet using secure protocols and electronic payment services.
Historical Timeline
• 1979: Michael Aldrich invented online shopping
• 1981: Thomson Holidays, UK is first B2B online shopping
• 1985: Nissan UK sells cars and finance with credit checking to customers online from dealers' lots.
• Pizza Hut offers online ordering on its Web page in 1992
• 1995: Jeff Bezos launches Amazon.com
• 2010: US e-Commerce and Online Retail sales projected to reach $173 billion, an increase of 7 percent over 2009
Objectives of e-shopping
The main objectives of the e-shopping are given below: -
1. To provide information about various products in different category.
2. Customer can purchase Products Online.
3. Customer can login and get various information about products and can purchase the suitable product with price and quality comparison.
4. Customer can pay online, so security is must therefore e-shopping provide secure transactions.
5. After sale e-shopping also provide after sales service in which customer problem is solved.
6. Data security is maintained to relatively high level by implementing it at Database level, so as to ensure that only authorized users have access to confidential client information
Current e-shopping sites in Nepal
The current e-shopping sites of Nepal are
Kathmandu Mart.com : This site will deliver state-of-the-art Online Solutions by bringing technology and people together to resolve a wide range of shopping necessity.
NetForNepal.com : A site through which you can send gifts to your family & friends in Nepal.
Nepa Rudraksha: Nepa Rudraksha is founded to achieve objectives of promoting Nepali rudraksha and saligrams.
Pashminarus.com: For the finest collection of the highest quality pashmina shawls from Nepal.
Thamel.com: For all kinds of occasions, send gifts to Nepal
Muncha House - An e-commerce site to send gifts to loved ones in Nepal
Chapter 2
Purpose of project
We cover a wide variety of topics which are
• Build a product catalog that can be browsed and searched
• Implement the catalog administration pages that allow adding, modifying, and removing products, categories, and departments, and other administrative features
• Create your own shopping basket and check-out mechanism in PHP
• Increase sales by implementing product recommendations and product reviews
• Handle payments using PayPal and other electronic payment.
• Implement a customer accounts system
• Integrate Amazon.com web services to sell Amazon.com items through our web site.
While implementing these features, we’ll learn how to
• Design relational databases and write MySQL queries and stored procedures.
• Use the MySQL full-text search feature to implement product searching.
• Use the Smarty templating engine to write structured and extensible PHP code.
• Implement search engine optimization features
• Use AJAX to improve the users’ experience utilizing your web site
• Integrate external web services
Scope of the project
1. Increasing the value of the content with accessibility, reusability and durability.
2. We will develop the necessary skills to get our business up on the Web and available to a worldwide audience.
3. We’ll understand the concepts, and we’ll have the knowledge.
4. Affiliation program helps to generated many visitors and is one of the best marketing strategies.
Phases of Development of project
1. Problem definition: pay by customer for product , advertisement,
2. Feasibility study
3. Project analysis
4. Project design
5. Project coding and testing
Problem definition
Viewing the latest e-commerce sites implemented in Nepal there does not contain the product reviews, marketing for the products and the sites as well as search engine optimization which ultimately drive visitors to the site and increase the chances that visitors will buy from same site and not from the competitor.
The sites are also not implementing latest technology as durpal, magento, jquery and ajax and are not user friendly.
The sites are also not maintaining CRM (customer relationship management) for their future reference
Feasibility study
With the problems addressed above we are making the e-shopping site removing the problems and the technological feasibility of this project is that we are using known technologies as well as open source codes like the PHP and MySQL and the operational feasibility is that we can be able to do as per the business requirement, and the economic feasibility is that we are preparing the project as per the partial fulfillment of the BCIS so the economic feasibility is fulfilled.
Project analysis
In this stage we gather the information from the different sources for project development. The methods of collecting information are
1. Interviewing
2. Observations
3. Viewing of documents and manuals from different e-commerce sites
Project design
In this phase we design the output of project and its format, inputs and procedures etc. In this stage we design
1. PayPal implementation(transactions through PayPal)
2. Product creation and recommendations
3. Product attributes
4. Creating own shopping cart
5. Implementing Ajax features
6. Searching the catalog and catalog administration
7. Search engine optimization
8. Advertisement with affiliation and other media
Project Coding and Testing
In this stage we convert the system design to final project using programming language. In this stage format error and logic error are eliminated and make complete project without any error.
After completion of coding, the project will be tested to find out that all individual programs perform correctly. The implementation of PayPal, affiliation program and other services are perform correctly or not is tested.
Date July August September
Phase Week
1 Week
2 Week
3 Week
4 Week
1 Week
2 Week
3 Week 4 Week
1 Week
2 Week
3
Feasibility study
Project analysis
Project Design
Project coding and Testing
Documentation
Gantt chart for project
Chapter 3
Tools and techniques those are required
Tools and techniques Name
Text editor Macromedia Dreamweaver
Flash generator Dreamweaver Flash
Programming languages PHP, Mysql, Javascript, Facebook MarkUp Language, Paypal Code, Jquery, Ajax, Smarty tempalting, HTML, XML, DHML, Style Sheets (CSS)
Guidance Oscommerce, Durpal, Magento and other e-commerce sites
Web Server Apache
What are the requirements that we need?
• Affiliation program creation
• Basic knowledge about SEO and other marketing strategies such as facebook application
• How Paypal Transactions works or the implementation of sandbox.
• Knowledge about the JavaScript, Ajax, Jquery and flash.
• Embedded code generation
• Knowledge about the osCommerce, durpal, magento and other e-commerce sites.
Why to go online?
• Get more customers
• Recognize worldwide
• Reduce the costs of fulfilling demands or orders.
• Increasing Business revenue
• Increasing the operational value
• Increase flexibility
Will the site generate revenue?
Of course there are so many ways to generate revenue and draw customers to E-shopping sites. Most commonly uses are:
a) Google Adsense
b) Referral Programs
c) Local Advertisements
d) Newspaper and Media
e) Customer Relation Management.
What’s new in our project?
Basically, e-shopping is new concept and many project have already been made and is emerging in new eras and covers many techniques.
In our project E-shopping with affiliation program the product in our site can be advertise to the other sites and the affiliated account holder can earn money.
The strategy can be PPC (Pay Per Click) means the affiliated account holder can earn money as per the clicks in our product.
Make money with affiliate program that pays the account holder for every click
Affiliated account holder gets paid for every visitor that clicks on an advertisement. Our goal is to enable you to make as much as possible from your advertising space, by letting advertisers bid on your ad space. We pay monthly, either by check, or instantly through PayPal with a minimum of only $50. They can also promote our site with the banners available and other promotional texts and click providers.
Risks and Threats
All this might make it sound as if your e-commerce business can’t possibly fail. Some risks are particularly relevant to e-commerce companies, such as
• Hacking
• Credit card scams
• Hardware failures
• Unreliable shipping services
• Software errors
• Changing laws
Bibliography
http://en.wikipedia.org/wiki/Electronic_commerce
http://www.ecommerce-blog.org
http://www.phpwebcommerce.com/
https://developer.paypal.com/
http://www.webopedia.com/DidYouKnow/Internet/2007/Affiliate_Marketing.asp
http://www.webopedia.com/TERM/E/electronic_commerce.html
http://www.amazon.com
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